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4 Features to Look for in a Wireless Callbox

4 Features to Look for in a Wireless Callbox

Wireless call box systems are ideal for multifamily properties. Not only are they convenient for residents, but they’re much less expensive than older models.

Laura Flowers
March 7, 2023

4 Features to Look for in a Wireless Call Box System

Wireless call box systems offer the best of both worlds. They make it easy for visitors and tenants to interact, and they’re much less expensive than older, hardwired models. 

There are many reasons to choose a wireless call box system for your property: ease-of-use for residents, improved security, and remote access, to name a few. While there are many wireless systems on the market, each differs in terms of expense, performance, and ease-of-use.

Some wireless call boxes connect to cellular networks to dial landlines or cell phones, while others use a video intercom system. Though they offer some modern features, they still require significant investments in hardware and don’t have all the features your residents expect.

The best wireless call box system requires no expensive hardware and offers convenient, remote video calls between residents and guests. Here are four features you should be looking for:

The Best Wireless Call Box System Features

1. Remote Access Management

One of the biggest differences between wireless call boxes and antiquated, hardwired systems is remote management. With your residents constantly on the go, the ability to remotely manage visitor access can be a huge stress reliever for them.

With a wireless call box system, like OpenVia’s Virtual Call Box, residents can accept video calls and grant access to visitors from anywhere.  They don’t have to wait around for a delivery driver or family member if they need to run a quick errand. They’re able to just go about their day.

Remote access management isn’t just convenient—it’s also secure. With video call technology, residents can get visual confirmation they’re letting in people they trust. OpenVia’s Virtual Call Box also records the date, time, and resident’s name for each entry as an extra layer of security.

3. No Expensive Hardware or Hidden Fees

One of the advantages to wireless call box systems is that they’re less expensive. That said, if you’re looking at systems that have video intercoms at each entry, you’re still looking at upfront costs in the thousands, not to mention hidden fees. Fortunately, there’s a better option.

A solution like OpenVia’s Virtual Call Box is less expensive and more robust. Instead of buying video intercoms, a technician can install a free device that connects to your property’s WiFi and install signage with QR codes guests can scan to make a video call. No more worrying about callboxes breaking or maintaining expensive dedicated phone lines. 

3. An App-Based Solution

Smartphones are continually making it easier for people to manage tasks and interact with one another. Because the majority of your residents have smartphones, an app-based wireless call box system is a convenient way for residents to grant themselves and others entry.

Using a wireless system such as OpenVia's Virtual Callbox, guests can scan a QR code at the entrance, search for a resident's name, and make a video call within seconds. Residents can then press a button to grant access to their visitors. Using smartphones to manage building access makes things fast, easy, and convenient for residents and visitors alike.

4. Convenience for Guests and Delivery Drivers

Older call box systems with keypads or directories can be frustrating for visitors. Delivery drivers, in particular, can have difficulty with older models. 

Choosing a wireless call box system makes it easy for visitors to contact residents and gain entry. Instead of trying to remember codes or dealing with intercoms, a wireless call box system lets guests and delivery personnel connect with tenants quickly and easily through a video call.

The Right Wireless Call Box System for Your Property

If you’re looking for a new call box system, you’ve probably already considered going wireless. As we’ve detailed, wireless systems aren’t just less expensive—they’re also a convenient, secure way for residents to grant visitor access.

While there are many wireless call boxes on the market, choosing an app-based system without an expensive intercom is the best way to go. Not only are you able to save money, but choosing a frictionless system like Virtual Call Box ensures your residents and guests get the convenience they need and expect.


OpenVia’s Virtual Call Box has all the features your residents need without the huge price tag! Schedule a demo today to learn more.

Laura Flowers

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